Privacy Policy

Last Updated: [April 28, 2026]

Welcome to YIHAICNC (operated by Jinan Yihai CNC Router Machinery Co., Ltd.). We respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://yhcncrouter.com) or communicate with us regarding our CNC routers, edge banding machines, and other industrial equipment.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

Because our primary business is B2B (Business-to-Business) industrial machinery manufacturing and export, we only collect information necessary to provide you with accurate quotations, technical support, and order processing.

• Personal Data: When you request a quote, fill out a contact form, or reach out to us via email or WhatsApp, we may collect identifiable information such as your Name, Email Address, Phone Number, Company Name, and Country.
• Derivative Data (Log Data): Our servers automatically collect standard log information when you access our site, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. This helps us optimize our website performance.
• No Financial Data Collected Online: We do NOT process direct online payments (such as credit cards) on this website. All machine purchases and transactions are handled offline via secure T/T (Telegraphic Transfer) or Letter of Credit after signing an official Proforma Invoice. Therefore, we do not store any of your financial data on our web servers.

2. How We Use Your Information

Having accurate information about you permits us to provide a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

• Respond to your product inquiries and send detailed machinery quotations.
• Provide continuous 24/7 technical support and post-sale services.
• Deliver updates regarding your machine’s manufacturing process and shipping logistics.
• Analyze website usage (via tools like Google Analytics) to improve our site’s user experience and technical articles.
• Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We do NOT sell, trade, or rent your personal information to third parties. We may only share your information in the following limited situations:

• Third-Party Service Providers: We may share your information with third parties that perform services for us, such as international shipping agents (to arrange FOB/CIF freight), customs brokers, and web hosting/analytics providers.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

4. Tracking Technologies and Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

5. Security of Your Information

We use administrative, technical, and physical security measures (including SSL encryption) to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the following rights regarding your personal information:

• The right to request access to the personal data we hold about you.
• The right to request that we correct any inaccurate or incomplete data.
• The right to request the erasure of your personal data.
• The right to object to our processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Jinan Yihai CNC Router Machinery Co., Ltd.

Address: Shuntai Plaza, No. 2000 Shunhua Road, High-tech Zone, Jinan City, Shandong Province, China, 250101

Email: [yhcncrouter@yihaicnc.com]

Phone/WhatsApp: [+86-17615858876]